What were you most excited to work on concerning the new Na Nin website?
There’s something really surreal and special about collaborating with a brand you’ve admired for so long. Na Nin has been a staple in the Richmond community for a decade, so having the opportunity to work together in such a close capacity feels like the ultimate realization of our goal to reinvest services into the local businesses we (and Richmond) adore.
What were some of the biggest challenges?
There are a lot of technical pieces that need to work in perfect synchronicity to build an e-commerce site that’s both easy for an administrator to update and easy for a shopper to navigate — especially for a business like Na Nin that’s managing multiple product categories like sizes, styles, fabrics, and colors. We were committed to understanding Na Nin’s specific pain points, taking care to learn how shoppers engage with the site so we could restructure product management while designing a more intuitive online shopping experience.