About//FAQs

NA NIN'S BRICK AND MORTAR LOCATION IS LOCATED AT

101 S. ADDISON ST. RICHMOND, VA.

HOURS: MONDAY-FRIDAY 11-7, SATURDAY & SUNDAY 11-6

NA NIN began in 2009 by Kate Jennings as a vintage clothing line. In the recent years Kate has ventured into making fragrances and collaborating with other designers as well as offering selected designs from makers all over. The main goal with NA NIN is to provide a positive and creative space focusing on supporting other small businesses and showcasing their work.

"Na Nin" was inspired by a year of living in South Korea where Kate befriended a gal that would teach her Korean by writing Korean words in English phonetics so that Kate would understand how to pronounce Korean words correctly - "Na Nin" was one of the first things her friend wrote in a sentence that translated to "I am"  - the moments of kindness given from this friend to Kate inspired her not just in life but in her business model; to focus on the importance of kindness and to support others.

Na Nin Vintage is a vintage line that has pulled inspirations from music, travel, family & friends and has traveled to thrifts and estate sales here in the U.S. and has traveled to the flea markets and consignments of over 30 countries.

Kate released her fragrances in 2014 as an extension of her love of nostalgia with her signature collection inspired by songs that remind her of favorite memories, visions and feelings. 

FAQs

Returns/Store Credit will be offered only if an item is returned within 10 days from purchase in unworn, undamaged condition. Return shipping costs are the buyer's responsibility.   All returns are subject to a $7 USD restocking fee, deducted from the total refund. 

VINTAGE AND SALE ITEMS ARE FINAL SALE.

Once an item has been shipped, Na Nin is not responsible if the item is lost or damaged in transit. We are not responsible for customs fees.

Items bought with promotional codes are final sale. * No returns and exchanges. No Exceptions. *

International customers with shipping addresses verified as remote will be subject to an additional $35 surcharge.  A member of our sales team will be in touch after your order has been placed and a separate invoice will be sent to collect this charge.  

If we are notified that your account has any risk of fraud a return or exchange will not be accepted in order to protect ourselves from fraudulent activity. At our disclosure our sales team will review sales history to determine if a purchase will be shipped.

If you are interested in collaborating or selling your designs with NA NIN - please contact

sales.naninstudio@gmail.com

If you have questions about a product, shipping or need any assistance with purchasing from NA NIN please contact our information and sales team:

sales.naninstudio@gmail.com / betsy.naninstudio@gmail.com

If you are interested in selling NA NIN FRAGRANCES or have any questions about the ingredients in NA NIN FRAGRANCES please contact:

betsy.naninstudio@gmail.com

IG: @naninstudio
IG: @naninvintage